Privacy Policy for Data Safe International Cloud Backup Services

Effective Date: June, 2024

Data Safe International is committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and protect the information we collect from our customers during the course of visiting our website and using our services.

1. Information We Collect

We collect and store the following types of information when you use our cloud backup services:

  • Personal Information: We may collect personal information such as your name, email address, and company name when you sign up for our services.
  • Billing Information: We use a third party billing service and do not collect any payment or credit card details for processing payments.
  • Backup Data: We store the data you choose to back up using our services. This data is stored encrypted on our servers and DSI has no access to your data, nor will we ever restore the data anywhere but back on your systems.

2. Use of Information

We use the information we collect for the following purposes:

  • To provide and manage our cloud backup services.
  • To communicate with you regarding your account, technical support, updates, and other service-related matters.
  • To process payments and fulfill billing obligations.

3. Disclosure of Information

We do not share, sell, rent, or trade your personal information with third parties for their promotional purposes. Your information is only disclosed in the following circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in providing our services, such as payment processors and data storage providers. These service providers are global industry leaders who are contractually bound to keep your information confidential and secure.
  • Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., subpoenas or court orders)

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information and data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, and training of our personnel.

5. Data Retention

We retain your personal information and backup data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Choices and Rights

You have the right to:

  • Access and review your personal information stored by us.
  • Update or correct inaccuracies in your personal information.
  • Request deletion of your personal information, subject to legal or contractual obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the revised Privacy Policy on our website or by other means.

8. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our practices, please contact us using the methods on our Contact Us page..

By using our cloud backup services, you agree to the terms of this Privacy Policy.
Thank you for trusting Data Safe International with your data protection needs.